Setting a Vision for the Future: How it Shapes Service-for-One

A clear vision has become the compass for every decision we’ve made — from the people we employ, to the way we structure supports, to how we spend money. Without it, we would be firefighting constantly. With it, we have direction. 

Why Systems Don’t Work for Individuals – And What We Can Do About It

Most of the systems we live and work within were never designed with the individual in mind. They are built for efficiency, predictability, and scale. And while these systems often function well for “the many,” they can leave individuals squeezed, overlooked, or even broken by the very structures meant to support them.

What If There Were No Rules? Rethinking Disability Supports Through Innovation

Too often, when families and professionals think about supports, the first thing that comes to mind is the rules: what the funding says, what services are “allowed” to offer, what forms need to be completed, what’s “normal” in the sector.

Innovation: The Heart of Customised Support

When we hear the word innovation, our minds often jump to technology—apps, gadgets, and cutting-edge designs. But innovation is not just about inventing new tools. At its core, innovation is about finding new ways to solve problems, to make life better, and to imagine possibilities that didn’t exist before.

Service for One: The Benefits for Family Wellbeing

When families begin exploring disability support options, they’re often handed a list of services, rosters, and programs designed for the masses. While these can work for some, many families quickly realise that these systems weren’t built with their unique child, teenager or adult in mind — nor with their family’s rhythms, values and wellbeing at the centre.

Employment: How a Service for One Can Support Getting a Job

Finding meaningful employment can be a significant challenge for people with disability. Despite strong rights-based frameworks and growing awareness of inclusive workplaces, many still face barriers to accessing and sustaining paid work that reflects their interests, strengths, and aspirations.

When Does a Service for One or Customised Supports Not Work?

A Service for One or customised support model can offer incredible benefits — flexibility, person-led design, and greater alignment with individual goals and family values. But like any approach, it’s not a magic fix. Here’s a look at when a customised support model might not work — and why.

Why You Need a Clear Vision Before You Start Your Service for One

Have you ever jumped into a project or big decision without being quite sure what you wanted the end result to be? Maybe it was renovating a room, planning a holiday, or even just heading to the shops without a list. Chances are, it took longer, cost more, or left you feeling unsure if youContinueContinue reading “Why You Need a Clear Vision Before You Start Your Service for One”